FAQ

Order Information

Do you offer bulk discounts or trade pricing?

Yes, we do! If you’re buying in bulk or purchasing for a business, reach out to us at sales@wowtools.com for a custom quote or trade account setup.
Where do you ship?

We currently ship nationwide across The UK
Can I track my order?

Yes. Once your order ships, you’ll receive a tracking number via email so you can follow its progress until it arrives at your door.

Do you offer repairs or servicing?

While we don’t offer in-house repairs, many of the tools we sell are supported by authorised service centres through their manufacturer. Contact us if you need help finding one near you.
Do your tools come with a warranty?

Yes! Most tools come with a manufacturer's warranty. Warranty terms vary by brand and product, so check the product page or contact us if you're unsure.
Can I return or exchange a product?

Absolutely. We offer a 30-day return policy on unused products in original packaging. If you’re not satisfied, just contact us and we’ll make it right. See our Returns Policy for details.