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Privacy Policy

Privacy Policy

Wow Tools Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.wowtools.co.uk and use our services. By accessing and using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you when you visit our Site, make a purchase, subscribe to our newsletter, or contact us for support. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, billing address, shipping address, and payment information.
  • Technical Information: IP address, browser type, operating system, device information, and usage data.
  • Cookies: We use cookies to enhance your browsing experience. These small files store data that helps us remember your preferences and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process transactions and provide the requested products or services.
  • To communicate with you regarding orders, updates, or customer service inquiries.
  • To send promotional emails, newsletters, or other marketing communications (with your consent).
  • To improve the functionality and performance of our Site.
  • To comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to perform services on our behalf, such as payment processing, order fulfilment, or marketing. These providers are obligated to keep your information confidential and only use it to perform the services we have contracted them for.

We may also disclose your information if required by law or to protect the rights, property, or safety of Wow Tools Ltd, our customers, or others.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw your consent to receive marketing communications at any time.
  • Opt-out of cookies or adjust your browser settings to block cookies.

If you wish to exercise any of these rights, please contact us at sales@wowtools.co.uk

6. Third-Party Links

Our Site may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any linked websites.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Mobile Terms of Service

Last updated: Jan. 28, 2026

The Wow Tools Ltd mobile message service (the "Service") is operated by Wow Tools Ltd (“Wow Tools Ltd”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Wow Tools Ltd’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Wow Tools Ltd through your wireless provider to the mobile number you provided. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Wow Tools Ltd. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to WowToolsLtd or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Wow Tools Ltd mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to WowToolsLtd or email jade@wowtools.co.uk.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Wow Tools Ltd
Unit 1 Learoyd Rd,
Mountfield Industrial Estate,
New Romney
TN28 8XU
Email: sales@wowtools.co.uk
Phone: 01797 208090

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